Privacy Policy
How we collect, use and protect your personal information.
Last updated: April 2026
OHEAP Fire & Security ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and what rights you have under UK GDPR.
Information we collect
We collect personal information that you voluntarily provide when you fill in a contact form, request a quote, sign up to our newsletter, or apply for a role with us. This typically includes your name, email address, telephone number, postal address and the contents of any message you send us.
How we use your information
We use your personal information to respond to your enquiry, deliver the goods or services you've requested, send you operational communications, comply with our legal obligations, and — with your consent — send you marketing material relevant to your role.
Lawful basis
We rely on the following lawful bases under UK GDPR: contractual necessity, legitimate interest, legal obligation, and consent (which you may withdraw at any time).
Your rights
You have the right to access, correct, delete or restrict the processing of your personal data, and to object to direct marketing. Contact us at enquiries@oheap.co.uk to exercise any of these rights.
Cookies
We use a small number of essential and analytics cookies on this website. See our Cookie Policy for details.
Data retention
We keep personal information only as long as needed for the purpose it was collected, or as required by law.
Contact
If you have any questions about this policy, contact our Data Protection Lead at enquiries@oheap.co.uk or write to us at New Chandos House, Unit 10, Westside Park, Belmore Way, Raynesway, Derby DE21 7AZ.